Global Styles and Style Kits
Monday to Friday, 8:00am – 5:00pm CT | 888-317-4018
All emails and questions are generally answered within 24 business hours.
Support Articles for general Sharefaith info can be found here: Support Articles.
There are various Plugins installed on your site. Here is a list of the Plugins that we support. If you have any issues, you can reach out to Support.
- FMS Forms Plugin
- Prayer Cloud
- Sermon Cloud
- Sharefaith Media Library Plugin
- Sharefaith Templates for Elementor
- When an update becomes available – read the details of the update for reasons to do it right away or wait to do it for a few weeks.
- When ready to complete updates – Update one plugin at a time to make sure any problems are isolated.
- If something goes wrong – reach out to support to restore the most recent backup.
We backup your site daily for 30 days, and then we also keep 3 monthly backups beyond that. If you do need us to restore your site, you would reach out to Support. If the needed restore is because of an issue with our products or services, we will take care of that for you, but if the restore is needed because of an issue caused by third-party software or if you made changes to your cPanel account, etc. there is a $75 restoration fee.